Thus, by accessing the Websites/App and/or contacting us through other channels, you grant us (and our affiliates) a non-exclusive, worldwide, royalty-free license to use your personal information for the purposes set out herein.
What information do we collect?
We collect a range of personal and statistical information about everyone who uses our site - whether you are a registered user or not. We also store all personal information provided to us by non-registered users and use it in the same way as we use information provided to us by registered users.
Much of the data or information we process is provided by you personally when you use our services or contact us, including when you register for an account with us and provide your name, email address or postal address. However, we also receive technical data about the device you use and how you access us, and this data is collected automatically when you interact with our Services. This data may include, for example, information about the type of device you use. We also collect additional data using our own data analytics (including in the context of market research studies and customer evaluations). We may also receive data about you from third parties, such as credit rating agencies and payment service providers.
When we talk about “your data” or “personal information”, we refer to personal data or information that allows us to identify you directly or by combining it with other information. Examples of such data include your name, phone number, customer number, order number, or email address. All information that cannot be used to identify you (even by combining it with other data) is classified as non-personal data or information. Non-personal data or information is also referred to as anonymous or anonymous data or information. If we combine your personal data/information with anonymous data/information, all data/information contained in this record will be considered personal data or personal information. If we delete personal data/information from a specific piece of information or from a particular record of you personally, the remaining data/information in that record is no longer personal data or personal information. This procedure is referred to as anonymization.
The following generally applies: If we ask you to share certain personal information, which you can decline if you wish, of course. You can select the information you wish to share with us. However, we may not be able to provide you with the requested services (or at least we may not be able to provide them optimally) as a result of not sharing the requested information. For example, a shipment cannot be delivered to you without providing a delivery address. If certain information is required in connection with a service (mandatory information), we will inform you.
The personal information we need
All our registered users are required to provide us with the following personal details:
Full name Email address and a password you choose yourself when registering our account Contact number Billing address Shipping address(es).
We may also collect demographic, transactional and personal data such as: gender, age, interests and place of residence; as well as shopping preferences (eg: data about brands, product types, or formats); details about the items you purchased (eg name, size, colour, price, etc.); payment and order processing information (eg payment method, credit card details, IBAN, account number, sort code, credit information); and the status of delivery and payment (eg: “completed” or “shipped”).
Depending on how you communicate with us (such as by phone, email or through our social media pages), we may also collect and receive statistical and other personal information that may include where the user is located on the Internet (eg: the URL of the last page you visited and came from, your computer's IP address, domain types such as .com and .ae that you used), browser type, the language of the content being viewed, the country code and region of the phone where your computer is located, the pages of our site you viewed during the visit, and advertising What you have clicked on, any search terms you have entered on our site, and other data that can be obtained from the social network operator and that allows you to be identified, and may also include more information about you personally and your interests such as profile data and public photos. We may collect this information about you even if you are not a registered user of Sitebel.
We may also collect messages, communications and correspondence relating to websites, products and purchases, including to see if you communicate with us or other users about products (eg: product reviews) and other matters by phone, post, social media, contact forms or By any other means, we also collect the content of your messages, complaints and communications. Telephone calls may be recorded with your consent for the purposes covered by your consent (eg: quality assurance, training purposes). You can also withdraw your consent at any time by asking the employee you are talking to on the phone to stop recording.
How is my personal information stored?
We also comply with Payment Card Industry Data Security Standards, which means that we regularly assess the vulnerability of all our IP addresses to outside interference, and use Secure Sockets Layer (SSL) to encrypt data when logging in or making a payment.
Although we will endeavor to take commercially reasonable security precautions with respect to all Personal Information, visitors or users of the Websites or Application acknowledge and agree that we do not control the transmission of information or data through the Websites or Application or through any other electronic or media tools.
__Who is my personal information shared with?
Please note that any credit or debit card details collected from you will not be stored, sold, rented, leased or shared with any third parties. This information is not available to our employees even if we want to access it.
In addition, your credit card transactions are managed by trusted, approved partners who are legally authorized to ensure that your credit card information is always secure during every transaction. We only pass information to our payment service partner partners that is necessary to process payments.
We will not sell your personal information to third parties. However, we may share personally identifiable information with the following third parties: our affiliates; and companies such as payment service providers, warehousing service providers and delivery companies for the purposes of processing your payments and managing your order, including the delivery of shipments and returns; Buyers and their advisers if all or part of our business is sold, so that they can continue to provide services to you; third party databases or any affiliate thereof; government agencies or other bodies, if necessary, to comply with regulations or the law, to assist in law enforcement, or to protect our property and other rights; agencies that help us collect statistics about website visits, sales, demographic details and other business information that enables us to customize our services to you and our other customers; As well as credit agencies for the purpose of assessing creditworthiness.
It is worth noting that all third parties working together to process your request have strict confidentiality and security measures in place, and are committed to preventing misuse of your personal information.
We may share non-identifying information, such as your URL or IP address, with third-party advertisers or advertising companies. Such information cannot be traced back to your personal data. In the event that outstanding bills are not settled despite repeated reminders, we may transfer the data necessary to assign the collection of outstanding bills to a collection service provider for the purpose of collecting the debt owed by you.
What is my personal information used for?
We process your data in accordance with all applicable data protection laws. Therefore, we generally only process your data for the purposes described to you in this privacy notice or when we collect and process data on a balancing act between protecting our legitimate competitive and economic interests or those of third parties (such as advertising partners) and protecting your privacy.
We collect this information initially so that we can personalize your shopping experience and ensure that you can easily find what you really want and need. We also use it to process your requests efficiently and accurately (for example, we may need to contact you to confirm your address), for statistical and survey purposes, to ensure that we consider your requirements when we consider changes to the Website and/or add new product lines, and to ensure that web content ads are customized that appear on your screen to suit your needs. We will only communicate with you via email regarding special offers and deals after obtaining your prior approval in this regard.
We may also process your information for the purposes of our administrative and logistical operations, in order to fulfill our contractual obligations, conduct market research and development, combat fraud and check creditworthiness.
How long is my personal information stored?
We will retain your personal information for as long as it is legally required, and to support the business purposes for which it was obtained. And when it is no longer needed, we will immediately dispose of it safely.
What data protection rights do I have under the law?
Depending on your country of residence, we may transfer your personal information both within and outside the European Economic Area. Where your personal information is transferred, we ensure a similar degree of protection is afforded by ensuring that it is transferred only to countries that consider an adequate level of protection for the personal data and under contractual terms that provide appropriate data protection.
يكفل لك القانون الحقوق التالية التي يمكنك ممارستها فيما يتعلق بالمعلومات الشخصية التي نعالجها عنك: الوصول إلى نسخة من معلوماتك الشخصية؛ ومطالبتنا بتصحيح المعلومات الشخصية غير الدقيقة أو حذفها؛ وتقييد استخدامنا لمعلوماتك الشخصية؛ والاعتراض على استخدامنا لمعلوماتك الشخصية أو على إجراءات معينة لمعالجة تلك المعلومات؛ وكذلك سحب موافقتك؛ وتقديم شكوى إلى هيئة إشرافية.
When you wish to exercise any of these rights, you must first verify your identity as per our verification requirements.
As part of our normal process of collecting data on the Websites, the Websites may place “cookies” on your device to identify you and/or as a means of tracking the validity of your login sessions, as well as to improve your browsing experience. Cookies are small data files that a website automatically sends to your computer, tablet or mobile phone while you are browsing the website.
We use two types of cookies on our websites:
“session” cookies, which are used to allow you to: transfer information from one page of our website to another without having to re-enter the information; and access information stored when you log into your online account
“persistent” cookies. They allow us to provide personalized content to you on our Website by helping us to remember: any personal information you have provided on previous visits to our Websites; the number of your visits to our website; As well as your own preferences
If you are not sure what type and version of the web browser you are using to access the Internet:
For computers: Click on “Help” at the top of your browser window and select the “About” option
Mac: Open a browser window, click the Apple menu, and select the About option.
If you would like to know more about cookies in general and how to manage them, please visit the website www.allaboutcookies.org. If you wish to decline cookies, please visit the Network Advertising Initiative website. Please note that we are not responsible for the content of external websites.
You may be able to access some external websites through links on our websites or our App. However, we are not responsible for any other websites, their privacy policies or other content, or how they handle information about their visitors or users. We also strongly advise you to review their privacy policies to see how those websites handle your personal information.
You understand that SiteAble makes no warranty, guarantee or representation of any kind regarding our ability to control, collect, correct, access, process, use, store, protect or transmit any personal information, or regarding the existence or effectiveness of any security measures we take. You also agree that SiteAble will not be liable for any claims, losses or damages of any kind that may result from access, disclosure, use or modification of your personal information by any party, whether unauthorized or authorized by us, or from the introduction of viruses, worms or other malware into the system and their possible effects on your personal information.
Limitation of liability
SiteAble, its affiliates, employees, officers, directors, or business insurers shall not be liable to you or anyone else for any costs or damages (including any special, incidental, exemplary, indirect, or consequential) and shall have no liability whatsoever, whether arising or arising from the collection, use, transfer, processing, or storage of personal information that we obtain as a result of your access to and use of the Websites, the Application, or through other channels.